### Heat Pump Repair Throughout Greater Los Angeles
Heat pump systems combine the functions of an air conditioner and a furnace in one unit β which means heat pump failure affects both heating and cooling simultaneously. LC Heating & Air provides same-day heat pump diagnosis and repair throughout Los Angeles County for all major brands including Carrier, Lennox, Trane, Daikin, Mitsubishi, Rheem, and Goodman.
Overview
### How Heat Pump Failures Differ from Standard AC
Heat pumps have most of the same components as standard air conditioners (compressor, condenser coil, evaporator coil, expansion device, capacitors, contactors) plus additional components that enable reversible operation: the reversing valve (which switches the system between heating and cooling mode) and the defrost control system. Heat pump failures that don't occur on standard AC systems include: reversing valve failures that cause the system to stay stuck in one mode, defrost board failures that cause ice buildup on the outdoor unit, and check valve failures that affect one operating mode but not the other.
### Reversing Valve Diagnosis
The reversing valve is the component most unique to heat pump systems, and it's a common failure point. A stuck reversing valve causes the system to provide cooling when heating is called for, or vice versa β or to produce very little output in one mode while performing normally in the other. Reversing valve diagnosis requires measuring refrigerant pressures in both operating modes and comparing the results against expected values. We carry reversing valves for all major brands.
### Emergency Heat Mode
If your heat pump is not providing heat, you may have an "emergency heat" or "auxiliary heat" setting on your thermostat. Switching to this mode activates a backup resistance heat strip, bypassing the heat pump. This provides temporary heat while we arrange a service call β though it uses more electricity than the heat pump mode.
Our Service Benefits
Heat pump-specific expertise
We diagnose reversing valve issues, defrost board failures, and check valve problems that technicians unfamiliar with heat pumps misdiagnose.
Same-day service
We carry heat pump-specific parts including reversing valves, defrost boards, and common capacitors for all major brands.
Both modes tested
We test your heat pump in both heating and cooling mode after any repair to confirm correct operation across the full seasonal range.
Emergency heat guidance
If your heat pump fails in winter, we advise you on emergency heat mode operation while we arrange service.
Heat Pump Repair Cost in Los Angeles
Pricing ranges for common heat pump repair services. Your actual cost depends on equipment, complexity, and home configuration. We provide an exact written estimate before any work begins.
Heat pump diagnostic
$125β$175
Component repair
$200β$650
Heat pump system installation
Before rebates
$7,000β$16,000
TECH Clean CA rebate
Applied after installation
β$1,500 to β$3,000
Service calls start at $125. Prices include parts and labor unless noted. Financing available on equipment installations. Learn about financing β
What Los Angeles Homeowners Say
βLC was the only company that did a Manual J calculation. The new system cools better, runs quieter, and costs less to operate.β
T
Tom W.Woodland Hills, CA
βSwitched from gas furnace to a heat pump. LC handled the TECH Clean California paperwork β got $2,500 rebate plus federal credit.β
M
Michael D.Eagle Rock, CA
βLC replaced our entire HVAC system. Leo walked us through every option without pressure. The install team was professional and clean.β
We test the system in both heating and cooling modes, measure refrigerant pressures in both modes, and identify the specific fault.
02
Component testing
We test capacitors, contactors, reversing valve, defrost board, and refrigerant circuit components as indicated by the diagnostic.
03
Written estimate
We explain the fault and provide a flat repair price. You approve; we repair.
04
Repair and full-mode test
We complete the repair and test both heating and cooling operation before leaving.
Customer Reviews
300+ verified reviews
5.0
Google Reviews196 reviews on Google
SM
Sharon Meoded
Los Angeles, CA
βLior and his team installed an AC unit in my room that doesnβt have central AC and it works amazing! They were so professional and cleaned up fully after themselves. He kept me in the loop the entire process and when he came out prior to installing showed me step by step what they would be doing! Highly recommend ! Super professionalβ
Google Review
PW
Patricia Williams
Los Angeles, CA
βLC Heating and Air is a reliable, affordable solution for all your central air and heating needs. I am an out of town landlord and it can be difficult to find the assistance I need. LC Heating and Air took care of my tenants issues quickly and explained all issues before making necessary repairs. I will def use them again if need be!β
Google Review
NE
Naomi Eagleson
Los Angeles, CA
βI hired LC Heating & AC to replace the drain pumps in our Mitsubishi Mini Splits and clean the condenser and was pleased with the service. Leo was responsive, thorough, and professional. I chose this company based on the glowing reviews I read online and wasn't disappointed. My husband and I look forward to using our AC this summer!β
Google Review
OI
Osher Itzhaki
Los Angeles, CA
βAmazing service!! I called LC heating and air and was fortunate enough to have scheduled them for a same day appointment . Leo arrived on time and was super friendly, polite and fixed my ax in no time . The price was fair and he explained what further steps I shouted take to keep my ac unit running for more years Thank you LC!!!β
Google Review
JS
Justin Shapiro
West Hollywood, CA
βGreat experience!!β Leo came to my house in West Hollywood at 9pm !! I had an emergency, my ac stopped working out of no where i called LC heating and air from the phone call with the office to the time the tech came the service was just amazing. Leo came and had my ac running in no time. Thank you so much !! Highly recommendedβ
Google Review
GH
Greg Haroutunian
Los Angeles, CA
βSunday morning discovered AC in the unit is not working, called everywhere, no one wanted to come the same day. LC Heating came the same day, fixed the problem which apparently wasn't easy to figure out. Very professional, calm and confident, pleasant to work with. Leo was the lead guy. Great experience, highly recommend it!β
Google Review
AV
Adam Valdies
Los Angeles, CA
βLeo and his team were amazing! I am so glad we called them to handle our AC/Heating issue. The problem was not clear at first and required substantial troubleshooting but Leo was extremely communicative and very professional throughout! He figured out the problem and we cannot thank him enough! Highly recommend!β
Google Review
LO
Leeyam Ohayon
Los Angeles, CA
βI called LC Heating & Air when my heating unit stopped working. He came quickly and fixed the problem fast. The technician was very kind and experienced. He explained the problem to me and gave me maintenance tips for the future. I definitely recommend LC Heating and Air if you're in need of these services.β
Google Review
AY
ariel. yona.
Los Angeles, CA
βAmazingly service me heater broke down and I was looking for a local company in my neighborhood. I found LC heating and air I canβt express in words how pleased I was with this company the owner Leo came out was very professional friendly and fixed my heater in no time !!! Highly recommendedβ
Google Review
KB
kevin benoit
Los Angeles, CA
βI cannot recommend this company more. They came, assess my issue and then ordered the right parts from the company and made an amazing install and transform my AC unit into a smart controlled AC unit which no Other HVAC company was able to do, or wanted to take the time that it took to do itβ
Google Review
TY
Todd Yasuda
Los Angeles, CA
βAsher (LC Heating & Air) is the best, he kept me informed throughout the whole process. Everything he told me is exactly how things were done. I couldnβt have asked for a better person to work with. If you want to work with a reliable person and company, I would highly recommend him.β
Google Review
CK
claudia kleinschmidt
Los Angeles, CA
βOur AC was broken and had been dripping for a couple days. Once we called LC heating and air they sent out Asher to fix it immediately. He checked out the AC and fixed the problem on the spot. He was super professional and informative. Highly recommend Asher and the company!β
Google Review
DF
D Fan
Los Angeles, CA
βLeo is the absolute best! Had an emergency call and he came out right away in the early evening. Showed me how my units work and what the problem was. A few minutes later, it was fixed and working again! I cannot recommend this guy more highly. Call him and you'll be happy!β
Google Review
JM
Jamie Morgan
Los Angeles, CA
βLC Heating and AC is the best! I couldnβt recommend enough. It was a 100/10 experience. Helped me get to the bottom of repairing my AC that was very complicated and messed up by someone else. They are very professional and kind on top be being super knowledgeable.β
Google Review
DA
dan amiel
Los Angeles, CA
βGreat service my heater stopped working out of the blue and we just had a new born I called lc heating and air they were the only ones that answered they came out and a hour my heater was up and running I couldnβt thank them enough . Highly recommendedβ
Google Review
YG
Yane G.
Los Angeles, CA
βVery helpful and very respectful. I called for a repair and was answered immediately, they were great in explaining what was going wrong and how they would fix it i was glad with there work and would definitely be calling them for any future repairs.β
Google Review
LA
Leetal Adelle Cohen
Los Angeles, CA
βWe reached out to Leo and had a new HVAC system installed by him and his crew. Very happy with the results! Very professional, knowledgeable and patient. The whole process was very smooth, quick and clean. System works perfectly. Highly recommendβ
Google Review
AM
Agam Mashiah
Los Angeles, CA
βI called lc heating to fix my heater in my house . We decided to replace the heater throughout the whole out process the customer service was great they were very communicative, professional and were very clean . Thank you again for the great jobβ
Google Review
CR
Charles Raffini
Los Angeles, CA
βHVAC system was leaking in the attic. Leo took my call late at night and came immediately. He stopped the leak and came back to make sure the system was working properly. Very responsive, good work and great value. Highly recommend them.β
Google Review
YY
yoav yerushalmi
Los Angeles, CA
βScheduled an appointment very quickly for our HVAC unit that was having trouble cooling. Were very meticulous and clean. Helped idenitfy the issue and did a great job explaining what needs to be done and doing it. Highly recommended...β
Google Review
SM
Sharon Meoded
Los Angeles, CA
βLior and his team installed an AC unit in my room that doesnβt have central AC and it works amazing! They were so professional and cleaned up fully after themselves. He kept me in the loop the entire process and when he came out prior to installing showed me step by step what they would be doing! Highly recommend ! Super professionalβ
Google Review
PW
Patricia Williams
Los Angeles, CA
βLC Heating and Air is a reliable, affordable solution for all your central air and heating needs. I am an out of town landlord and it can be difficult to find the assistance I need. LC Heating and Air took care of my tenants issues quickly and explained all issues before making necessary repairs. I will def use them again if need be!β
Google Review
NE
Naomi Eagleson
Los Angeles, CA
βI hired LC Heating & AC to replace the drain pumps in our Mitsubishi Mini Splits and clean the condenser and was pleased with the service. Leo was responsive, thorough, and professional. I chose this company based on the glowing reviews I read online and wasn't disappointed. My husband and I look forward to using our AC this summer!β
Google Review
OI
Osher Itzhaki
Los Angeles, CA
βAmazing service!! I called LC heating and air and was fortunate enough to have scheduled them for a same day appointment . Leo arrived on time and was super friendly, polite and fixed my ax in no time . The price was fair and he explained what further steps I shouted take to keep my ac unit running for more years Thank you LC!!!β
Google Review
JS
Justin Shapiro
West Hollywood, CA
βGreat experience!!β Leo came to my house in West Hollywood at 9pm !! I had an emergency, my ac stopped working out of no where i called LC heating and air from the phone call with the office to the time the tech came the service was just amazing. Leo came and had my ac running in no time. Thank you so much !! Highly recommendedβ
Google Review
GH
Greg Haroutunian
Los Angeles, CA
βSunday morning discovered AC in the unit is not working, called everywhere, no one wanted to come the same day. LC Heating came the same day, fixed the problem which apparently wasn't easy to figure out. Very professional, calm and confident, pleasant to work with. Leo was the lead guy. Great experience, highly recommend it!β
Google Review
AV
Adam Valdies
Los Angeles, CA
βLeo and his team were amazing! I am so glad we called them to handle our AC/Heating issue. The problem was not clear at first and required substantial troubleshooting but Leo was extremely communicative and very professional throughout! He figured out the problem and we cannot thank him enough! Highly recommend!β
Google Review
LO
Leeyam Ohayon
Los Angeles, CA
βI called LC Heating & Air when my heating unit stopped working. He came quickly and fixed the problem fast. The technician was very kind and experienced. He explained the problem to me and gave me maintenance tips for the future. I definitely recommend LC Heating and Air if you're in need of these services.β
Google Review
AY
ariel. yona.
Los Angeles, CA
βAmazingly service me heater broke down and I was looking for a local company in my neighborhood. I found LC heating and air I canβt express in words how pleased I was with this company the owner Leo came out was very professional friendly and fixed my heater in no time !!! Highly recommendedβ
Google Review
KB
kevin benoit
Los Angeles, CA
βI cannot recommend this company more. They came, assess my issue and then ordered the right parts from the company and made an amazing install and transform my AC unit into a smart controlled AC unit which no Other HVAC company was able to do, or wanted to take the time that it took to do itβ
Google Review
TY
Todd Yasuda
Los Angeles, CA
βAsher (LC Heating & Air) is the best, he kept me informed throughout the whole process. Everything he told me is exactly how things were done. I couldnβt have asked for a better person to work with. If you want to work with a reliable person and company, I would highly recommend him.β
Google Review
CK
claudia kleinschmidt
Los Angeles, CA
βOur AC was broken and had been dripping for a couple days. Once we called LC heating and air they sent out Asher to fix it immediately. He checked out the AC and fixed the problem on the spot. He was super professional and informative. Highly recommend Asher and the company!β
Google Review
DF
D Fan
Los Angeles, CA
βLeo is the absolute best! Had an emergency call and he came out right away in the early evening. Showed me how my units work and what the problem was. A few minutes later, it was fixed and working again! I cannot recommend this guy more highly. Call him and you'll be happy!β
Google Review
JM
Jamie Morgan
Los Angeles, CA
βLC Heating and AC is the best! I couldnβt recommend enough. It was a 100/10 experience. Helped me get to the bottom of repairing my AC that was very complicated and messed up by someone else. They are very professional and kind on top be being super knowledgeable.β
Google Review
DA
dan amiel
Los Angeles, CA
βGreat service my heater stopped working out of the blue and we just had a new born I called lc heating and air they were the only ones that answered they came out and a hour my heater was up and running I couldnβt thank them enough . Highly recommendedβ
Google Review
YG
Yane G.
Los Angeles, CA
βVery helpful and very respectful. I called for a repair and was answered immediately, they were great in explaining what was going wrong and how they would fix it i was glad with there work and would definitely be calling them for any future repairs.β
Google Review
LA
Leetal Adelle Cohen
Los Angeles, CA
βWe reached out to Leo and had a new HVAC system installed by him and his crew. Very happy with the results! Very professional, knowledgeable and patient. The whole process was very smooth, quick and clean. System works perfectly. Highly recommendβ
Google Review
AM
Agam Mashiah
Los Angeles, CA
βI called lc heating to fix my heater in my house . We decided to replace the heater throughout the whole out process the customer service was great they were very communicative, professional and were very clean . Thank you again for the great jobβ
Google Review
CR
Charles Raffini
Los Angeles, CA
βHVAC system was leaking in the attic. Leo took my call late at night and came immediately. He stopped the leak and came back to make sure the system was working properly. Very responsive, good work and great value. Highly recommend them.β
Google Review
YY
yoav yerushalmi
Los Angeles, CA
βScheduled an appointment very quickly for our HVAC unit that was having trouble cooling. Were very meticulous and clean. Helped idenitfy the issue and did a great job explaining what needs to be done and doing it. Highly recommended...β
Common questions about heat pump repair in Los Angeles
Why does my heat pump provide cooling but not heating?
This is a classic reversing valve symptom. The reversing valve is an electrically actuated four-way valve that switches the refrigerant circuit direction between heating and cooling modes. When it sticks in the cooling position, the system cools in both modes. When it sticks in the heating position, it heats in both modes. Reversing valve replacement is typically a $400β$650 repair.
Why is my heat pump outdoor unit covered in ice?
Heat pumps in heating mode extract heat from outdoor air, causing the outdoor coil temperature to drop below freezing β some frost is normal. Heat pumps have a defrost cycle that periodically melts the frost. If the outdoor unit is completely encased in ice and the system isn't defrosting, you likely have a defrost board failure, a refrigerant issue, or an airflow problem.
What is emergency heat mode on a heat pump?
Emergency heat mode bypasses the heat pump and runs the backup resistance heat strips only. It provides heat when the heat pump is malfunctioning, but uses significantly more electricity. If your thermostat is showing "EM HEAT" or "AUX HEAT" running all the time when it shouldn't be, your heat pump likely needs service.
How much does heat pump repair cost in Los Angeles?
Common repairs: capacitor replacement $150β$350; reversing valve replacement $400β$650; defrost board replacement $300β$500; refrigerant repair and recharge $300β$600. We provide a written flat-rate estimate before any work begins.
Can you repair any brand of heat pump?
Yes. We service Carrier, Lennox, Trane, Rheem, Goodman, Daikin, Mitsubishi, Fujitsu, and all other residential heat pump brands. Reversing valves and defrost boards are available for all major brands.
My heat pump is making a loud clicking noise when it starts. What is that?
A single click when starting is normal β that's the contactor closing. Repeated clicking, especially if the unit doesn't start, usually means the capacitor is failing (it can't provide enough starting current for the compressor). Clicking from inside the unit when switching modes is the reversing valve solenoid actuating β normal.
Should I try to defrost my heat pump myself if it's iced over?
You can turn the system off and let it defrost naturally in mild temperatures. You can also run the system in cooling mode (which reverses the refrigerant flow and melts the ice on the outdoor coil) for 10β15 minutes if temperatures are above 50Β°F. Do not pour hot water on the outdoor coil or attempt to chip ice off the coil β this can damage the aluminum fins.
How do I know if my heat pump or the backup heat strips are providing heat?
Most heat pump thermostats show "HEAT" when the heat pump is operating and "AUX HEAT" or "EM HEAT" when the backup strips are running. If your system shows AUX HEAT running frequently in LA's mild weather (above 40Β°F), the heat pump isn't functioning properly in heating mode and needs service.
Verified Reviews
What customers say about heat pump repair
Verified reviews from Los Angeles homeowners who used our heat pump repair service.
βCalled LC because our CO detector went off. Their technician found a crack in the heat exchanger and immediately shut down the furnace. He explained the safety issue clearly, provided a replacement estimate, and didn't try to scare us β just facts.β
P
Patricia N.
Pasadena, CA Β· Jan 2025
βOur furnace wasn't heating evenly upstairs. LC found that half of our ductwork in the attic had separated and was blowing hot air into the attic. Repaired everything and now every room heats equally. Professional and transparent.β
S
Sarah T.
Studio City, CA Β· Nov 2025
βSwitched from gas furnace to a heat pump after talking to LC. They handled the TECH Clean California paperwork and we got a $2,500 rebate plus the federal tax credit. Total out of pocket was about $5,500 for a system that now heats and cools. Gas bill went to zero.β