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DIY Troubleshooting Guide

How to Fix a Furnace That Won't Ignite

Safely troubleshoot a gas furnace that attempts to turn on but fails to produce heat.

DifficultyModerate
Est. Time⏱️ 20 minutes
Required ToolsFlashlight
1Step

Verify Gas Supply

Ensure the gas valve on the line feeding the furnace is fully in the "Open" position (parallel to the pipe) and that your home’s main gas service is active.
2Step

Watch the Ignition Sequence

Turn the thermostat to Heat. Look through the small observation window on the furnace door. Note if the igniter glows orange but the flame fails to light.
3Step

Clean the Flame Sensor (If Needed)

A dirty flame sensor often prevents a furnace from staying lit. If you are comfortable, turn off the power, remove the sensor rod, gently clean it with fine steel wool, and reinstall.

Still experiencing issues?

If you completed the DIY steps and your system is still not functioning properly, it may require a professional diagnosis.

Dispatch a Licensed HVAC Tech

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